Privacy Policy for LocalLink User Request Form

Stonefree Inc. (hereinafter referred to as "we", "our service", or "LocalLink") is committed to protecting the personal information of users. This Privacy Policy explains how we collect, use, and handle the information you provide through our user request form.

1. Information We Collect

• Your name or nickname
• Contact method and ID (Instagram, LINE, WhatsApp, Email, etc.)
• Your preferred area(s), date/time, and type of experience
• Any additional information entered in free-text fields

2. Purpose of Use

• To connect users with local guides
• To communicate and coordinate with guides
• To respond to inquiries and provide support
• To improve our service through data analysis (in anonymized, non-identifiable formats)

3. Third-Party Disclosure

• When sharing necessary details with local guides to fulfill your request
• When required by law or legal procedures
• When outsourcing part of our operations to a trusted partner (under strict confidentiality)

4. Data Security

We take appropriate security measures to prevent unauthorized access, loss, alteration, or leakage of your personal information.

5. User Rights

You may request to access, correct, or delete your personal information. Please contact us at the address below for any such request.

6. Use of External Services

• Google Privacy Policy
• LINE Privacy Policy

7. Contact

Stonefree Inc.
Email: contact@stonefree.jp

8. Changes to This Policy

We reserve the right to revise this policy as needed. The latest version will always be available via our official website or form.

✅ Consent: By submitting your request, you agree to the terms of this Privacy Policy.